Community Manager - Orchard Meadows | Medford, OR

Medford, OR

Full Time

Experienced

Community Manager — Orchard Meadows

Live On-Site Position | Full-Time | Hourly rate/salary range — $16 - $18 per hour

Make a Community Your Home — and Your Work

The Housing Authority of Jackson County (HAJC) is looking for a dedicated Community Manager to help it thrive from day one. This is a live-on-site role: you'll live in a 2-bedroom unit in the community you manage and be the friendly, reliable face residents count on.

If you take pride in a well-kept property, enjoy working directly with people, and want your work to make a real difference in someone's ability to call a place home, we'd love to hear from you.

What You'll Do

As the on-site Community Manager at Orchard Meadows, you'll keep the community running smoothly and support residents and applicants at every step. Your work will include:

Serving as the on-site point of contact for residents — answering questions, addressing concerns, and helping people understand and comply with their lease agreements
Overseeing day-to-day grounds upkeep and community oversight so common areas stay clean, safe, and welcoming
Showing units to prospective tenants, checking residents in, and conducting routine housing quality inspections
Posting notices, responding to minor lease violations, and documenting lease-related actions accurately and on time
Collecting, verifying, and depositing rent payments and taking money orders, and maintaining accurate records
Performing light maintenance (changing lightbulbs, alarm batteries, minor repairs) and coordinating larger work orders with HAJC maintenance
Responding to tenant needs, complaints, and emergencies promptly and calmly, including occasionally outside regular office hours

Applicant intake and waitlist responsibilities — a key part of the Orchard Meadows role:

Managing the property waitlist and keeping it accurate and current
Sending notification letters to eligible candidates on the waitlist when a unit becomes available
Helping prospective tenants complete their applications and making sure each application is filled out completely and correctly
Performing quick eligibility calculations to confirm applicants meet program requirements
Coordinating a smooth hand-off to HAJC's Leasing Department, which completes the leasing process

What We're Looking For

Education & Experience: Completion of at least the twelfth grade, plus specialized training in property management or a related field, and two years of experience in property management or a related field, including knowledge of government-assisted housing programs. Any satisfactory equivalent combination of education and experience that ensures the ability to perform the essential functions may substitute.

License: Valid driver's license and a satisfactory driving record. Candidates establishing Oregon residency must obtain an Oregon driver's license within 30 days of hire (ORS 807.020(1)).

Knowledge & Skills:

Familiarity with Fair Housing rules, leasing practices, and eviction court procedures
Strong written and verbal communication and interpersonal skills, including conflict resolution
Comfortable with quick, accurate math for eligibility and rent calculations
Attention to detail in reviewing applications and maintaining files
Proficiency with computers, especially Microsoft Office
General knowledge of apartment maintenance and basic landscaping (including small equipment such as a leaf blower)

Living On-Site

This is a live-on-site position. The Community Manager resides in a designated 2-Bedroom unit at Orchard Meadows and serves as the on-site presence for the community. Rent and utilities are paid for by HAJC.

Physical Requirements

The role involves moving throughout the property, occasionally lifting up to approximately 50 lbs., climbing ladders, and working outdoors in a range of weather conditions. Reasonable accommodations may be made to enable individuals with qualifying disabilities to perform the essential functions.

Compensation & Benefits

Pay: $16 - $18 per hour
Benefits
- Federal Holidays Observed
- PERS Eligible position
- Low-cost family medical, dental, and vision insurance
- Sick leave
- Annual leave

Equal Opportunity Employer

HAJC is an equal opportunity employer. The agency does not discriminate in any employment practice, including recruitment, promotion, and selection, on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, marital status, age, disability, genetic information, veteran or uniformed service member status, expunged juvenile record, domestic violence, harassment, sexual assault, or stalking victim status, injured worker status, or any other classification protected by applicable federal, state, or local law. This commitment applies without exception to every recruitment, promotion, and selection decision.

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In this role, you live in the community you manage, so the residents you help are also your neighbors, and sometimes you'll have to hold one of those neighbors accountable to their lease or calm them down when they're upset with you. Tell us about a time you had to deliver unwelcome news, enforce a rule, or de-escalate someone who was frustrated with you personally. What did you do, and where did the relationship stand afterward?*

A big part of this job is making sure every application is complete and that eligibility is calculated correctly. In assisted housing, a missing document or a math error can delay someone's housing, wrongly deny an eligible applicant, or create a compliance problem in an audit. Walk us through how you'd check an application and its eligibility before moving it forward. If you've done work where a small error would have had real consequences, tell us about a time your carefulness caught something.*

Allan Creek is a brand-new community, so you'd help set the tone from day one: a heavy wave of applications up front, new residents, new routines, all while living on-site, where work and home overlap. What excites you specifically about opening a new community and living where you work? And knowing everything this role involves, what part do you expect would be hardest for you, and how would you handle it?

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